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About telecommunication in South Sudan

This time, we deliver a blog on the telecommunication in South Sudan. All telephones are wireless in this country, as telephone line has yet to be introduced in the country. There is a landline in the office, but it is actually portable.

“The landline (?) in JEN office in Juba"


But the main stream mode of communication is by mobile phones. Wherther it is for a company or an individual, all contacts are usually mobile phones. Telephone network Towers have been built everywhere by about four mobile phone providers, making the coverage bigger little by little, but in rural areas, it often goes out of service.

“Here are the mobile phones of our staff.”

We need to have contracts with several mobile phone providers because different towns and villages are covered by different provider. But this does not mean we have to carry a lot of mobile phones, only SIM card will do. Insert this card of a particular provider into the mobile, and telephone function becomes available.

“Tiny, tiny SIM card.”

Some mobiles are very convenient, as they can accommodate several SIM cards in one handset. This makes two or three providers available by one mobile phone, a very unthinkable system for Japanese.

“Inside of a mobile phone that can accommodate two SIM cards.”

Alternative communication method to mobile phone is a satellite phone. JEN makes its staff take satellite phones with them and prepare for emergency. But they don’t catch satellite electric wave when they are in pockets or bags, so they need to carry them carefully in order for them to be reachable anytime.

“Rather large satellite phone"

The Internet was also via satellite, so our office installed a satellite antenna to use Internet. But when it rains heavily, it would sometimes become unavailable.

“The satellite antenna in the office.”

Recently WiMAX service has begun in Juba, which connects the provider and individuals with ground wave. Individual PC can’t receive it yet, so each home or office installs the WiMAX transceiver and connect it to LAN. Compared to satellite Internet, this is cheaper and stable but when providers have problems it goes off line.

“WiMAX transceiver installed near water tank of the office.”

The device connected to the PC as shown in the photo, is another way to connect to the Internet but the speed it very slow because it uses mobile telephone network. For all the inconvenience it has, we need to rely on this small device when the ground wave is off due to any technical problems.

“Internet device”

We make full use of all these communication devices as stated above, continue to drive forward for good support in South Sudan. Thank you.

May 30, 2013 in South Sudan |